FREQUENTLY ASKED QUESTIONS

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Nazjewels has been an online business since October 2011. Please read our reviews of satisfied cutomers on Facebook as per the following link - https://www.facebook.com/pg/NazJewels1/reviews/?ref=page_internal
Please refer to the ring sizing chart on our catalogue page or an easier way is to take a ruler and measure only the inside diameter of a ring in mm.
We pride ourselves in only selling genuine 925 Sterling Silver Jewellery. We DO NOT stock stainless steel or plated jewellery.
No goods will be dispatched without payment first being received. No exceptions will be made.
No it does not include delivery or sizing cost.
Payment can be made via EFT or via direct bank deposit into the following bank account :

STANDARD BANK
ACCOUNT NAME: NAZJEWELS
ACCOUNT TYPE: CHEQUE
ACCOUNT NO: 081474784
BRANCH CODE: 026209

ABSA BANK
ACCOUNT NAME: N DAVIDS
ACCOUNT TYPE: SAVINGS
ACCOUNT NO: 9213640933
BRANCH CODE: 632005

FNB
ACCOUNT NAME: N DAVIDS
ACCOUNT TYPE: CHEQUE
ACCOUNT NO: 62401154711
BRANCH CODE: 255355

CAPITEC BANK
ACCOUNT NAME: N DAVIDS
ACCOUNT TYPE: SAVINGS
ACCOUNT NO: 1505171529
BRANCH CODE: 470010
Goods are sent via Citi Sprint Couriers, Postnet or the Post Office and a tracking number will be provided to track it.
Delivery will take minimum of 1 day and maximum 3 days depending on the service you choose.
We are an online store only. From Monday to Friday orders are dispatched via Citisprint couriers, the Post Office or Speed Services. Weekends you will find us at Fairbridge Mall Brackenfell. Should you wish to collect from us there, then you are welcome to do so. Please arrange this prior to collection.
Unfortunately we do not have a lay-bye system.
Unfortunately not as we do not sell jewellery that has been worn or had been resized. In certain cases we are willing to exchange an item for another item of the same purchase value.
We do not sell on account at all. All purchases is on a cash basis only.
Yes, we do sizing of rings, if it is sizable. To make a ring smaller will cost R95.00. To make a ring one size bigger cost R95.00 and thereafter R20.00 per additional size. Wedding sets cost R150.00 to down size. To make a wedding set one size bigger cost R150.00, and thereafter R35.00 per additional size.
Please allow 3 -4 working days for sizings to be completed.
We are not a wholesaler, therefore we do not sell in bulk. Should you wish to buy large amounts, the price as displayed on our website is the price that will be charged.
An item/items cannot be reserved due to limited stock. Please note invoices generated are only valid for 48 hours. Please do not place an order if you only intend buying it at a later stage.